Reference

Terms and Conditions That Govern Your mtaya3653 Account

These terms set out the rules that apply when you open and use your mtaya3653 account — from how deposits and withdrawals work with GCash, Maya, and InstaPay, to how we handle disputes and account access.

Applies to all account holdersCovers GCash, Maya, InstaPay transactionsEligibility depends on local lawUpdated terms take effect on noticePhilippines players only where permitted
mtaya3653 Terms and Conditions That Govern Your mtaya3653 Account
HOW WE HANDLE THIS

Account Security and Data Under These Terms

These terms exist to protect both sides of the account relationship. Here is how we apply them in practice — from how your account data is kept, to who can request changes and how those requests are processed.

Account Security

We use encrypted connections across the platform. You are responsible for keeping your login and linked GCash or Maya credentials private and not sharing them with anyone.

Data Retention

Account records, transaction logs, and identity verification documents are retained as required by applicable law. You can request a summary of your data via the support email.

Cookie Use

We use session cookies to keep you logged in and to remember your lobby preferences. Disabling cookies may affect how the platform functions on your mobile browser.

Requesting Changes

To update your registered details — including the GCash or Maya number linked to your account — submit a verified request through live chat or email with supporting identification.

CONTACT CHANNELS

How to Reach Us About These Terms

If any part of these terms is unclear, or if you believe a transaction or account action was handled incorrectly, contact our support team directly. We do not accept disputes raised only through social media — use the official channels below so your case is tracked and responded to properly.

Team online

Live Chat

Open live chat from inside your account dashboard. Available for account queries, transaction disputes, and terms clarification during operating hours.

Email Support

Send your query to our support address found on the Contact page. Include your account reference and the specific term or transaction you are asking about.

Account Help Centre

The Help Centre in your account settings covers common terms questions — GCash Deposit references, withdrawal verification steps, and account access rules.

Common Questions About These Terms

These are the questions we get asked most often about how our terms apply to real account situations — deposits, withdrawals, account access, and what happens when something goes wrong.

The terms apply to all eligible account holders where local law permits. Players in Cebu City and elsewhere in the Philippines are subject to the same rules. Eligibility depends on your local legal situation.

Contact support via live chat or email with your account reference and the transaction date. We review disputed transactions against our records and the payment provider logs before issuing a decision.

Yes. Request account closure through live chat or email. Any verified balance will be returned to your linked GCash, Maya, or InstaPay account after identity confirmation is completed.

Your account, balance, and any active entitlements belong only to you. You cannot transfer them to another person, sell access, or allow someone else to operate the account on your behalf.

We send a notice to your registered account when terms change. The updated version takes effect on the date stated in that notice. Continuing to use the platform after that date confirms acceptance.

Withdrawals are processed to GCash, Maya, or InstaPay accounts registered in your own name. We do not process withdrawals to accounts belonging to third parties under any circumstances.
Reference

Terms & Conditions

Service availability depends on eligible regions and local law. Philippine online gaming is regulated, so check local rules before opening an account. 21+ where applicable.

Access may be available only where local law permits.